About Us

Your New Partner in Bulk Transport, Warehousing & Logistics Management, We Can Assist.

Freight Assist Australia Pty Ltd commenced operation in September 2012, since then the company has transformed into a leading bulk transport and logistics provider, specialising in general and express freight Australia-Wide. We are firmly focused on providing a solution driven approach and maintaining an “uncompromised” service level to everything we do. Our core specialties are vastly spread across a range of industries; including (but not limited to): food, manufacturing, dangerous and hazardous goods (packaged and bulk) and general products.

The Freight Assist Australia team brings together numerous years of experience in transport, logistics and warehousing of chemical and general freight. Our key personnel and senior leadership team include members from other industries across the corporate spectrum, providing the company with a diverse range of skills and a wealth of relevant industry knowledge to draw from.

Our growth and success is attributed to an extensive loyal customer base built through long-term relationships established over many years through our extensive experience and ability to service our customers above and beyond their expectations.

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Our Vision

Freight Assist Australia’s vision is to be Australia’s most efficient and reliable supply chain provider.

Is reliability a problem with your logistics provider?

Book an appointment with a Freight Assist representative to learn more about our reliability promise.

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Our Mission

To deliver a comprehensive list of supply chain logistics services with consistency and customer service excellence.

Is customer service important to you?

If service levels are suffering with your current logistics supplier, let us show you the Freight Assist service difference.

Key Milestones

Partner with Freight Assist to put your business on the road to success.

2011 - Company Registered

Freight Assist Australia was registered as a Pty Ltd Company with ASIC.

2012 - First Melbourne (Altona) Depot Opened

Freight Assist Australia commenced operations at Grieve Parade Depot located in Altona North.

2013 - Melbourne (Laverton) Depot Officially Opened
Freight Assist Australia moved into a shared depot located at Building 5, 63-69 Pipe Road, Laverton North, VIC.
2014 - Melbourne (Laverton) Depot Site Upgrade
Freight Assist Australia moved into an ​independent depot located at Building 1, 63-69 Pipe Rd, Laverton North, VIC.
2015 - Major Service Upgrades in Transport & Storage
Freight Assist Australia obtained National Heavy Vehicle Accreditation in Mass Management and Fatigue Management. Freight Assist Australia has also obtained a food registration for storage and distributions of class three food products.
2016 - Sydney (Prestons) Depot Officially Opened
Freight Assist Australia officially relocated it’s Sydney operations to a more suitable and spacious depot located in Prestons, NSW.
2017 - Melbourne (Altona) Depot Officially Opened
Following months of investigation into suitable site locations, we officially opened Freight Assist Australia’s new Head Office at 201 Maidstone Street, Altona. This facility will be instrumental in allowing Freight Assist Australia to further expand on its current capabilities and services to existing and new clientele.
2019 - Sydney (Wetherill Park) Depot Officially Opened

Freight Assist Australia is pleased to announce that effective from the 30th of September 2019 we relocated our existing Sydney operations to a modern, larger facility located in the heart of the industrial precinct at 490 Victoria Street, Wetherill Park, NSW 2164.

Our Core Values

Find out what drives Freight Assist to deliver excellence in freight service management. Our corporate values stem from being a family run business, combined with the ambition for business growth and success for our customers. We entrust our business leaders to deliver on every customer promise.

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Relationships

Being transparent and open builds a strong foundation with our customers, suppliers, and staff.​

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Integrity

Honesty and respect is the foundation of a strong working relationship.

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Innovation

Constant and never-ending improvement ensures our customers always receive the best service.

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Reliability

Our professional and service focused commitment ensures our customers' satisfaction.

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Safety

All injuries are preventable and all employees have the right to go home without incident.

Your New Partners in 3PL, National Transport & Logistics

Conveniently located depots in Australian metro cities: Melbourne | Sydney | Perth | Brisbane | Adelaide

Melbourne Operations

201 Maidstone Street
Altona, VIC 3018
View on Google Maps

Contact Number
1300 884 504 (Option 1)

Email
melbournedepot@faagroup.com.au

Operating Hours
Monday – Friday

Operations
07.00 AM – 08.00 PM

Customer Service
08.00 AM - 05.00 PM

Sydney Operations

490 Victoria Street
Wetherill Park, NSW 2164
View on Google Maps

Contact Number
1300 884 504 (Option 2)

Email
sydneydepot@faagroup.com.au

Operating Hours
Monday – Friday

Operations
07.00 AM – 05.00 PM

Customer Service
09.00 AM - 05.00 PM

Perth Operations

11 – 15 Fargo Way
Welshpool, WA 6106
View on Google Maps

Contact Number
1300 884 504 (Option 1)

Email
perthdepot@faagroup.com.au

Operating Hours
Monday – Friday
08.00 AM – 08.30 PM

Brisbane Operations

1/44 Shettleston Street
Rocklea, QLD, 4106
View on Google Maps

Contact Number
1300 884 504 (Option 3)

Email
brisbanedepot@faagroup.com.au

Operating Hours
Monday – Friday
07.00 AM – 04.30 PM

Adelaide Operations

151 - 159 Ryans Road
Parafield Gardens, SA, 5107
View on Google Maps

Contact Number
1300 884 504 (Option 1)

Email
adelaidedepot@faagroup.com.au

Operating Hours
Monday – Friday
06.00 AM – 08.00 PM

Palletised, Packaged, Bulk Hazardous & Dangerous Goods, We Can Assist

The proven expertise of transporting dangerous goods, and the network support backing us, we are able to offer our customers a fully compliant, safe and secure way of transporting dangerous and hazardous goods. Dangerous and Hazardous Goods Transport Australia
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General, Express & Priority Freight Services, We Can Assist

Freight Assist Australia provides a national interstate and intrastate general and express freight distribution network offering door to door palletised consignments from one pallet to full loads, including specialised equipment capabilities. Australian National Transport Company
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Distribution within Major Australian Capital Cities, We Can Assist

Freight Assist Australia provides metropolitan distribution from door to door, and store to door services. Fast response metro taxi truck service, no job too small. Metro Distribution of Goods
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Save Time, Money & Capital Funds, We Can Assist

We offer 3PL storage solutions that cater for a diverse range of freight types and overall supply chain requirements. Our storage solutions can help our customers reduce storage space, freight handling costs and improve inventory accuracy by optimising storage options and streamlining activities. Australian Warehousing and Distribution Services
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A Complete Managed, Wharf to Door Service, We Can Assist

  • FCL & LCL
  • Side loader services
  • Distribution
  • Warehousing
  • Container packing and unpacking
 Wharf Cartage and Sideloader Services in Australia
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